Client Services Associate

Zulma is our Client Services Associate. She is one of your first points of contact on the phone in scheduling new clients and getting other callers to their destination. She also assists with keeping track of your communications with us and categorizing the documents you send us. Her empathetic and calming nature makes clients know they are in the right place when they call. She has been a dedicated Customer Service Representative for the past 3 years. She is a soccer mom with two kids who are sports fanatics from soccer to volleyball, and when she is not working or screaming from the sidelines, she is in the kitchen cooking up something delicious.